Hi there! I’m John - a product and experience designer based in Melbourne, currently working at Telstra.
I’m driven by curiosity, empathy and collaboration through a human-centred process. A thoughtful problem-solver who enjoys creating experiences that are simple for those who use them.
UX Case studies
Take a look through some of my projects below.
If you have any questions or would like to chat about something you’re working on, please send me a note.
Recommendations
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![Blake Williams - Founder & Chief Operating Officer, Realtair]()
"John made invaluable contributions to Realtair, embedding UX best practices during a period of rapid growth. John's leadership and deep understanding of user-centered design were instrumental in improving our products and fostering collaboration. He established comprehensive UX processes, mentored junior designers, and effectively communicated with cross-functional teams."
Blake Williams - Founder & Chief Operating Officer, Realtair
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![Ricardo Escalon - Director, Thought Collaborative]()
“As John’s manager at Thought Collaborative, I was continuously impressed by his ability to inject de-risking activities into a seemingly high-pressure delivery environment. John has a unique talent for bringing high-stakes conversations to a calm and constructive level. He is a solid thinker, an avid learner, and will make a great contribution wherever he goes."
Ricardo Escalon - Director, Thought Collaborative
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![Ivana Galic - UX/Product Designer, Telstra]()
"I had the pleasure of working with John for about a year, collaborating on several projects. He is an exceptional UX designer who above all enjoys the discovery process and understanding the user problem. I was particularly impressed by John's ability to effortlessly lead user research. This skill takes years to develop among the UX researchers, but it seemed to come perfectly naturally to him. Empathy, active listening and being calm in challenging situations is what makes him stand out. John would truly be an asset to any team."
Ivana Galic - UX/Product Designer, Telstra
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![Peter Krieg - Global Head of Creative & Consulting UX/UI, Squiz]()
"John was a fantastic team member, and set our clients up for success with thoughtful, rigorous and insightful UX and design approaches. He forged the path on projects big and small, with excellent engagement and collaboration."
Peter Krieg - Global Head of Creative & Consulting UX/UI, Squiz
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![Hayden Peters - Experience Design Lead Mentor, Academy Xi]()
"For every project John approached at Academy Xi, he always performed at a high level of excellence. John’s eye for detail and attention created some excellent prototypes for high level clients; all thoroughly tested and all coming from real insights. He worked within teams effortlessly, as he is very approachable and inquisitive towards the work, making him invaluable as a UX designer. With John’s background in media, agency and video, all of his skills complemented his work in UX. I could always count on his client presentations to be of the highest quality and they always were."
Hayden Peters - Experience Design Lead Mentor, Academy Xi
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![Bridgette Mc - Insights & Innovation Lead, Thriving Communities & Design Outlook]()
"John is an empathetic designer by nature. He has an amazing sensibility to detail, that's so crucial in the role of a UX designer. He has a humble and insightful nature that excels in teamwork, and he truly cares about the outcomes."
Bridgette Mc - Insights & Innovation Lead, Thriving Communities & Design Outlook
