G’day, I’m John. A purpose-driven Senior Product & Experience Designer and design leader in Melbourne. Currently, I’m working to redefine construction site safety at HammerTech, leading with curiosity, empathy, and collaboration.
With experience spanning Telco, PropTech, and Government, I love transforming complexity into simple, human experiences that deliver genuine value.

UX Case studies

Take a look through some of my projects below.
If you’d like to chat about something you’re working on—or just have a question—feel free to drop me a note.

Mobile app for prospecting estate agents

Auction experience for online buyers

Multiple accounts for Telstra's business customers

Worksite safety planning app for Sydney's rail network

Website uplift for energy consumers

Event submission form for local organisers

Recommendations

"I had the great pleasure of working with John on the UX team at Telstra. He’s a calm presence, a talented designer and a skilled researcher who builds strong, trusted relationships across the business. John is purpose-driven, with sharp research skills and a genuine passion for doing right by the customer while seamlessly balancing business needs. He’s never afraid to challenge a brief or push for a better solution, always with respect and the best intentions. Any team would be lucky to have him, and I truly hope I get the chance to work with him again."

Ben Tollady - Head of UX, Telstra
"John made invaluable contributions to Realtair, embedding UX best practices during a period of rapid growth. John's leadership and deep understanding of user-centered design were instrumental in improving our products and fostering collaboration. He established comprehensive UX processes, mentored junior designers, and effectively communicated with cross-functional teams."

Blake Williams - Founder & Chief Operating Officer, Realtair
“As John’s manager at Thought Collaborative, I was continuously impressed by his ability to inject de-risking activities into a seemingly high-pressure delivery environment. John has a unique talent for bringing high-stakes conversations to a calm and constructive level. He is a solid thinker, an avid learner, and will make a great contribution wherever he goes."

Ricardo Escalon - Director, Thought Collaborative
"I had the pleasure of working with John for about a year, collaborating on several projects. He is an exceptional UX designer who above all enjoys the discovery process and understanding the user problem. I was particularly impressed by John's ability to effortlessly lead user research. This skill takes years to develop among the UX researchers, but it seemed to come perfectly naturally to him. Empathy, active listening and being calm in challenging situations is what makes him stand out. John would truly be an asset to any team."

Ivana Galic - UX/Product Designer, Telstra
"John was a fantastic team member, and set our clients up for success with thoughtful, rigorous and insightful UX and design approaches. He forged the path on projects big and small, with excellent engagement and collaboration."

Peter Krieg - Global Head of Creative & Consulting UX/UI, Squiz
"For every project John approached at Academy Xi, he always performed at a high level of excellence. John’s eye for detail and attention created some excellent prototypes for high level clients; all thoroughly tested and all coming from real insights. He worked within teams effortlessly, as he is very approachable and inquisitive towards the work, making him invaluable as a UX designer. With John’s background in media, agency and video, all of his skills complemented his work in UX. I could always count on his client presentations to be of the highest quality and they always were."

Hayden Peters - Experience Design Lead Mentor, Academy Xi
"John is an empathetic designer by nature. He has an amazing sensibility to detail, that's so crucial in the role of a UX designer. He has a humble and insightful nature that excels in teamwork, and he truly cares about the outcomes."

Bridgette Mc - Insights & Innovation Lead, Thriving Communities & Design Outlook